Returns & Refunds

As all of our signs are custom made and designed using the information you provide us with, we do not accept returns. It’s important that you double check your order before proceeding to pay for it. However, we understand that there may be times when you need to make a last minute revision and we will do our best to accommodate them once your order has been placed as long as you contact us within 24hr after making your purchase.


Should you receive your sign and discover that there is a fault we are responsible for and occurred during production, we will reimburse you with a full refund. Also, if there is damage which has been caused by the shipping process, please take a photograph of it as soon as you discover it and we will replace any damaged parts. Please keep all of the original packaging should you need to return it.

If your sign is accidentally damaged by you or a third party, please contact us and we will try our best to help repair it as cost effectively as we can for you. We would like to assist you with any concerns in the unlikely event that you have any. Just give us the opportunity to assist you first. This way, we can keep a clean record and continue to offer outstanding products at great prices and top customer service.

Please contact us before returning anything.

Return Address:
19 Yammerbook Way,
Cranbourne East. 
VIC. 3977